Refund policy

Return Policy: Wild House Guarantee

We roast every bag fresh to order, which means coffee is perishable and traditional returns aren’t necessary.

Instead, we back every order with a satisfaction guarantee. If your package arrives damaged or something isn’t right, we’ll fix it immediately.

And if you’re genuinely dissatisfied after tasting your coffee, we’ll make it right with a 100% money-back guarantee (minus shipping). No need to return anything, keep the coffee, and we’ll send a fresh replacement bag on us. Contact Us.

We’re confident you’ll love it, but either way, you’re covered.